I've experienced concerns Together with the Tech Support for the house Web likewise so challenging we put in over an hour dealing with a difficulty. I’ve been owning for months and months.
• I had been bounced concerning several agents, my phone calls were disconnected, And that i received inconsistent facts relating to my contract and reductions.
Certainly I tried chat and got linked that has a Dwell person Nonetheless they instructed me I needed to get in touch with. Undecided what the Associates within the chat can assist with.
Have you ever attempted making use of the net Chat? Go online to My TELUS as well as the the Chat icon are going to be in the reduce correct of your window. Answer the questions about what type of enable you would like then preserve replying towards the bot with "I would like to talk to an individual" until the bot presents up and passes the Chat to a person.
The TELUS workforce acknowledges that our do the job spans numerous Territories and Treaty parts and we have been grateful for the standard Know-how Keepers and Elders who're with us these days, all those who have long gone prior to us as well as the youth that inspire us.
within the Black Friday i known as Telus to have me a new mobile line for my daughter if there's a offer like i obtained Beforehand for my other Young children as being a faithful customer with Telus.
I assume I am just outdated, but I try to remember a time when you may phone a business, speak with a human with out sitting down on keep for hrs, and really get customer service. Many thanks Telus for a wonderful customer expertise.
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I needed to Get in touch with CS these days with Chat and also the Office I want to speak to is barely obtainable by mobile phone. The CS on Chat organized a call again at an arranged time slot. When that Office named me later on I obtained almost everything sorted out.
If an automated assistant asks for The rationale of your simply call, point out "I want to make payment arrangements for my mobility bill".
My specialist aided me with my worry and answered all of my adhere to-up inquiries. You have got the top persons Operating for you!
Furthermore, I used to be disconnected several occasions when trying to talk to support and also left on maintain without any resolution.
The TELUS workforce acknowledges that our operate spans quite a few Territories and Treaty places and we're grateful for the traditional Understanding Keepers and Elders who are with us right now, whoever has gone prior to us and the youth that encourage us.
Expert was incredibly useful. I used to be finding really disappointed as nothing seemed to be Performing. He walked me by the method with very simple Guidelines. And it finally worked. Good task!
I was eventually provided situation range 21911243 and informed that a manager would phone me again in just two hrs, which didn't transpire. As a substitute, I used to be educated that I necessary to wait 24 hrs.